Booking Policy: We offer 10% discounts for Kama'aina and Military. We also offer 10%-
Last minute and walk up bookings are excepted based on availability. Please call our office or email us to see what dates we have open. Tours can be secured and booked in advance with a 50% booking deposit. We accept booking deposits in the mail by check or money order. Booking deposits can be mailed to: Coastal Kayak Tours, 59-
If you want to use a credit or debit card to pay for your kayak tour you can use our Pay Pal service for booking deposits or for the total amount. Let us know and we will email you a Pay Pal invoice that will include all the details of your trip. At the beach, on the day of your kayak tour, we can only accept cash or checks for any remaining balances.
Once booking deposits are received your kayak tour dates will be secured, otherwise tours will be booked on a first come first serve basis. Bookings should be made at least one month in advance for securing your tour dates. We recommend mailing us a booking deposit check, because Pay Pal charges a service fee that is non refundable in the event of a cancellation. The 50% balance for the remaining amount of the tour is due at the beginning of your tour. We can only accept cash, checks, or money orders on the beach. If you want to pay for the entire kayak tour with a card we suggest using the Pay Pal service. You will receive a Pay Pal invoice by email and then you will be able to pay for your entire kayak tour online with the click of a button. The best way to book a kayak tour is to cut and paste the from below into an email addressed to email@example.com please complete the form and send it to us. This help us to provide you with the best service.
1) What date would you like to kayak tour on?
2) What location would you like to kayak at?
3) How many hours would you like to kayak for 2, 3, 5, or 7?
4) How many people want to kayak?
5) What time would you like to start your kayak tour?
6) What are the life vest sizes of your group; XS, S, M, L, XL, and XXL?
7) Is there anyone who cannot swim?
8) Does anyone have a life threatening medical conditions that we should be aware of?
9) Are there any first time kayakers or beginner kayakers in your group?
10) Is there a cell phone we can reach you at while visiting Oahu?
11) How would you like to pay for and secure your reservation: cash, check, card, or combo? We can only accept cash or check on the beach.
Refund and Cancellation Policy: Tours that you cancel 48 hours prior to your tour date are subject to a complete refund. Tours that you cancel within 48 hours of your tour date are subject to a 15% service fee. Our guides may cancel your kayak tour for a few reasons including waves, wind, weather, unsafe conditions, and/or client ability. In the event our guides cancel your tour, clients have either the option to A) Reschedule their kayak tour or B) get a complete refunded. Guides may also choose to move your tour location to a safer alternative site. This is usually done in the winter months or when weather is unsafe at a particular location. Clients will have the option to A) Paddle at the alternative location, B) reschedule for the original location or, C) get a full refund. Every kayak tour participant is responsible to complete the 2, 3, 5, or 7 hour kayak tour. Clients who fail to complete the kayak tour and have to quit early due to fatigue or sea sickness will not be subject to any refund so please be healthy and take your motion sickness medication if needed. On the day of your kayak tour guides have the right to cancel your kayak tour at any time due to unacceptable participant behavior including failure to listen to the guide’s instructions for safety, intoxication, and obnoxious rude behavior. These types of cancellations will not be subject to a refund. Clients who fail to show up on the day of the tour will not be subject to a refund. Mahalo
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